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Planning to join one of our exciting tours? Proper preparation is key to ensuring a safe, comfortable and enjoyable experience. This guide will help you understand what to expect, what to bring, and how to prepare for different types of activities.
Before booking, carefully review the tour details to understand the itinerary, activity level, and any specific requirements. Make sure the tour matches your interests, physical condition and expectations. If you have any doubts, don’t hesitate to contact us for clarification.
Some tours, such as scuba diving, horseback riding, or ATV adventures, may require a certain level of physical fitness or have medical restrictions. If you have any pre-existing health conditions, recent surgeries or mobility limitations, consult your doctor and inform our team before booking.
Bringing the right equipment ensures a smooth experience. Here are general packing tips based on the type of tour:
Water-based activities (snorkeling, scuba diving, boat tours, kayaking):
✔️ Swimwear
✔️ Towel
✔️ Reef-safe sunscreen
✔️ Sunglasses and a hat
✔️ Dry bag for valuables
Adventure tours (ATV, hiking, zip-lining, horseback riding, paintball):
✔️ Closed-toe shoes or hiking boots
✔️ Comfortable, lightweight clothing
✔️ Bug repellent
✔️ Sunglasses and sunscreen
✔️ Extra set of clothes in case of mud or water exposure
Wildlife and nature tours (jungle hikes, night tours, birdwatching):
✔️ Long pants and long-sleeved shirts for protection
✔️ Binoculars for wildlife spotting
✔️ Flashlight or headlamp for night tours
✔️ Insect repellent
✔️ Waterproof jacket (especially during rainy season)
Each tour has its own cancellation and refund policy, so be sure to read it before booking. Weather conditions, safety concerns, or unforeseen circumstances may result in changes to the itinerary. We always prioritize your safety and will provide alternative options if necessary.
Your safety is our top priority. Our professional guides will provide safety briefings and instructions before each tour. It is mandatory to follow their guidance at all times. This includes:
✔️ Wearing required safety gear (helmets, life jackets, harnesses, etc.).
✔️ Respecting wildlife and natural surroundings.
✔️ Staying within designated paths or areas.
✔️ Listening to guides and following local regulations.
Failure to comply with safety rules may result in being excluded from the activity without a refund.
Costa Rica’s weather can be unpredictable, especially in rainforest and coastal regions. Always bring rain gear, extra clothing and sun protection to stay comfortable in all conditions.
If your tour includes hotel pick-up, make sure you are ready at the scheduled time. Late arrivals may cause delays or result in missing the tour without a refund.
Some tours may require you to bring:
✔️ Valid ID or passport (for certain national park entries or border-crossing tours).
✔️ Certification cards (for diving excursions if you are already a certified diver).
✔️ Cash or credit card for tips, souvenirs, or additional expenses.
We encourage responsible tourism and ask all guests to respect the local communities, traditions, and nature. Avoid littering, minimize plastic use, and follow Leave No Trace principles when exploring protected areas.
If you have any concerns or special requests, feel free to ask our team before the tour. We are here to make your experience as smooth and enjoyable as possible.
By following these guidelines, you’ll be well-prepared for an amazing adventure with us. Book your tour today and get ready to explore Costa Rica like never before!
